Shipping policy

Average Delivery Time for All Our Packages

Once your order is placed, we require 1-3 working days to process it. On weekdays, processing is typically completed within one working day. However, if your order is placed on a Friday evening or over the weekend, processing may take slightly longer.

After processing, delivery usually takes 8-14 working days. Please note that during peak periods, such as sales or holidays, there may be delays beyond this timeframe.

As our products are shipped internationally, unforeseen circumstances such as customs delays or high demand can occasionally extend delivery times. If your order takes longer than 14 working days, please rest assured that we are actively working to ensure your item arrives as quickly as possible.

For any concerns about your order, feel free to contact us—we’re here to help!

Please note: We strive to keep you well informed about the expected delivery time. However, if your order takes longer than expected, please contact us, and we’ll provide an update or a solution.

Placing an Order at Timeless Fashion London

Placing an order with Eddisons London is as simple as possible. First, add the desired product to your cart and proceed to checkout. Make sure you’ve selected the correct variants and entered accurate address details to ensure smooth delivery.

We’d like to emphasize that shipping is always free, and there is no minimum order requirement. Once your order is completed, you will receive a confirmation email with an estimated delivery date. We will proactively notify you if there are any delays with your order.

Payment and Security

We offer secure payment options through SSL encryption to ensure that your order is processed in a safe environment. The available payment methods include PayPal, Credit Card (Visa, MasterCard), EPS, and other immediate payment options.

If you encounter any issues with your payment or order, feel free to contact our customer service. We are always here to help and resolve the situation promptly.

Shipping Costs

We cover the shipping costs for every order. All our products are shipped 100% free of charge. No minimum order quantity is required.

Shipping Your Order

Once you've found the perfect look or accessory on our website, we ensure your order is processed and shipped as quickly as possible. To keep prices fair for our customers, we choose to collect packages in large quantities and ship them all at once once we reach the minimum quantity. This is a sustainable choice that helps us offer better prices while contributing to a healthier world.

During busy periods, such as sales or special promotions, there may be some delays. We ask for your understanding and patience. If your order takes longer than expected, please don’t hesitate to contact us, and we will provide an update or alternative solution.

Delays:

If any delays occur due to circumstances outside our control, such as customs processing or global shipping delays, please reach out to us. We will immediately investigate the issue. We kindly ask all customers to remain patient in such cases, as most delays are beyond our control.